Fault Finding & Tripping
Trace repeated trips, partial power loss, dead circuits and intermittent electrical faults before replacing parts.
D-05 / Electrical Services
When the power problem
cannot wait.
Fault finding, repairs, new electrical work and planned maintenance for homes, offices, retail, warehouses and operational sites.
01
Residential
Faults, repairs, additions and planned work for occupied homes and residential properties.
02
Commercial
Operational sites, retail, offices, warehouses, fit-outs and facilities-maintenance scopes.
03
Urgency captured
The form records whether help is needed now, soon or as a planned quotation.
§ 01Most-Requested Services
Find your issue.
Then send the detail.
Built from the problems residential and commercial customers most commonly need assessed, repaired or planned.
Residential
DB Boards & Protection
Repairs, replacement, circuit additions, earth-leakage protection and surge-protection work, subject to site condition.
Plugs, Switches & Lighting
Repair or install sockets, switches, internal lighting, outdoor lighting and security-light circuits.
Stove, Geyser & Appliance Circuits
Dedicated circuit work for fixed appliances where the load and existing installation have been assessed.
New Wiring & Rewiring
Electrical work for additions, renovations, kitchens, outbuildings and older wiring that requires remedial attention.
Backup-Power Connections
Generator changeover and inverter-related connections scoped against the equipment and the property’s distribution system.
Commercial
Distribution & Three-Phase Power
Commercial distribution boards, sub-boards, circuit expansion and three-phase supply work.
Retail, Office & Warehouse Lighting
New lighting, repairs, exterior lighting and practical upgrades for safer, more usable workspaces.
Preventive Electrical Maintenance
Documented inspections and planned remedial work to reduce avoidable electrical interruptions.
Machinery & Dedicated Supplies
Dedicated power supplies and circuit work for business equipment, workshop machinery and operational loads.
Generator & Changeover Integration
Commercial standby-power connections and changeover work aligned to the generator and site requirements.
Fit-Outs & Project Electrical Work
Tenant fit-outs, refurbishments, expansions and scope-based electrical work for commercial premises.
Safety first
Smoke, sparking or a burning smell?
Keep people clear. Switch off the main supply only if it is safe to reach, and contact emergency services where there is immediate danger. Do not touch exposed wiring or attempt a live repair.
§ 02From Issue to Scope
Four practical steps.
A clear first message reduces unnecessary back-and-forth and helps separate an immediate fault from planned project work.
Send the symptom
Tell us what stopped working, when it started and whether the whole site or one circuit is affected.
Confirm the site
Residential or commercial, location, access requirements and whether the issue is urgent now.
Inspect before assuming
Electrical faults can share symptoms. The cause and safe repair scope are confirmed on site.
Quote the work
Planned work receives a defined scope; urgent work is discussed against the condition found.
§ 03Electrical Enquiry
Tell us what
is happening.
Complete the form once. It opens a structured WhatsApp message containing your details, site type, issue and urgency. Review the message, then press Send.
Prefer email?
info@mssg.co.za§ 04Questions Before You Enquire
Do you handle both residential and commercial work?
Yes. The enquiry form identifies the site type so the scope can be routed correctly.
Can you diagnose a tripping circuit from a message?
A message helps us understand the symptom, but the cause normally requires safe on-site testing. The page does not offer remote electrical diagnosis.
Can I send photos of the DB board or fault?
Yes. Submit the form through WhatsApp and attach clear photos after the message opens. Never remove covers or approach exposed live conductors to take a photo.
Do you quote planned project work?
Yes. Send the site type, location, drawings or equipment schedule where available, and the required completion window.